Delivery, Refund & Returns Information

SHIPPING POLICY  - updated 09 November 2021

To give you the very best delivery service we have updated our shipping courier to Royal Mail Signed For

 unless discounts are in place

UK 

ROYAL MAIL SIGNED FOR £4.85

FREE Shipping - on all orders over £50 excluding Gift Cards

  • Orders are processed Monday to Saturday


EUROPE

ROYAL MAIL SIGNED FOR £12.10

FREE Shipping - on all orders over £100 excluding Gift Cards

  • Orders are processed Monday to Saturday
  • Please be aware that you are liable for any duties, customs and taxes levied by the country your order is being shipped to.

USA and ZONE 1

Zone 1 SIGNED FOR £16.60

FREE Shipping - on all orders over £100 excluding Gift Cards

  • Orders are processed Monday to Saturday
  • Please be aware that you are liable for any duties, customs and taxes levied by the country your order is being shipped to.

RETURNS

I hope everyone loves the products as much as I do, but if you change your mind, you can return your items.  Simply return the product in its original packaging within 30 days of receiving your order to get a refund/ exchange.

For return postal address email - hi@hellodame.london