Lash Lovers - Freya

Regular price £28.00
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Wave Goodbye to Thin, Sparse and Fine Lashes

It’s time to give your eyes the attention they deserve!  Hello Dame’s Freya Lashes are especially for you if you think your lashes could do with some TLC.  They’ll add extra fullness but keep your lashes looking so natural, no one would ever guess!  Shorter in length than most false eyelashes and longer in width, they mimic your own lashes but with that little bit extra. The Freya Lash Lovers lashes are made of premium quality, synthetic silk which is so realistic and genuinely soft to the touch.  Each features a clear band which delivers a really natural look and with the gentle formula clear liner pen, there’s no need to worry about wobbly lines or small mistakes. They’re just what you need to get yourself noticed.

Your Freya Lash Lovers Kit Includes:

· 3 x pairs of natural looking lashes

· 1 x tweezers

· 1 x clear liner pen

How Freya Lash Lovers Work

Simply dot each lash into place exactly where you want it to go, using the clear, adhesive liner.  See our tutorial below for easy application. Your Freya Lash Lovers will stay put all day!

All-Day-Long Beauty

Freya Lash Lovers are Long-Lasting and Won’t Fall Off! These are so lightweight you hardly need to use any adhesive liner and they won’t irritate your eyes with prolonged use.  

·     Sweat resistant

·     Waterproof

·     Fast-drying

How to Apply Freya Lash Lovers

See our Hello Dame easy tutorial below and follow our top tips below:

· Practice on the inside of your wrist first

· Cut the lashes down to the width that suits your eye and enjoy playing around until they fit you perfectly

· Always apply lashes to clean, dry eyelids

· Apply the magnetic liner in very fine layers

· Brush the liner as close to your natural lash as possible

· Allow the eye-liner to dry thoroughly before applying the lash

· Use the tweezers to gently remove the lashes from the case, so you don’t break them

· Use normal make-up remover to remove your Jo Lash Kisses

High-Quality False Lashes

Our eyelashes are of superior quality and we believe they are the best on the market.  Created with you in mind, we’ve taken every care to ensure you have the very best false lashes possible.

Cruelty-Free, Always

We are proud that Hello Dame is entirely cruelty-free and have no wish to harm animals.  We never use mink or any other animal fur in our lashes. Our lashes are made out of premium quality synthetic silk. All of our products are manufactured in a cruelty free environment and are completely suitable for vegans.

 Eye-Liner Ingredients

CLEAR

Water, Propylene Glycol, Polysorbate-80 Acrylic (ester) type/ethylhexyl acrylate copolymer Aminomethyl Proposal Hydrogenated Polycyclopentadiene Caprylic/capric triglyceride Phenoxyethanol Ethylhexylgycerol Caprylyl glycol.

Partnering with Pink Ribbon

Hello Dame is delighted to announce that we have partnered with the Pink Ribbon Foundation.  For every box of Lash Lovers Freya or Lash Kisses Jo that you buy, we will donate a portion of our sales to this amazing cause.  The Pink Ribbon Foundation (Reg. Charity No. 1080839) is a grant making trust with a mission to fund projects and provide financial support to UK charities to relieve the needs of people who are suffering from, or who have been affected by breast cancer or who work to advance the understanding of breast cancer, its early detection and treatment.  The Pink Ribbon Foundation has little infrastructure, it relies on the hard work given by Trustees, interested parties and its Patrons. This is done in order to maximise the amount, which goes to the charities that benefit from the funds raised. More information can be found at www.pinkribbonfoundation.org.uk. Find us at www.Facebook.com/pinkribbonfoundation. Follow us on Twitter @pinkribbonfound. Follow us on Instagram @pinkribbonfoundation.

Watch our useful tutorial here to find out how to use your Freya Lash Lovers

Water, Acrylates/Octylacrylamide Copolymer Proplene Glycol, Ethylhexylglycerin, Butylene Glycol, PEF 3 Sorbitan Oleate, Stealth 21, Dimethcone, Octyldodecanol, PVP Sorbitan Sesquioleate, Idodpropynyl butylcarbamate, Chlorphenesinm Phenoxyethanol, Fragrance, DAC Black No2 Iron Oxides

Water, Propylene Glycol, Polysorbate-80 Acrylic (ester) type/ethylhexyl acrylate copolymer Aminomethyl Proposal Hydrogenated Polcyclopentadiene Caprylic/capric triglyceride Phenoxyethanol Ethylhexylgycerol Caprylyl glycol.

I am delighted to confirm we are now partnering with the Pink Ribbon Foundation.  For every box of Lash Lovers Freya or Lash Kisses Jo that you buy, we will donate a portion of our sales to support this amazing foundation.

When I was looking for a charity to partner with, I came across the Pink Ribbon Foundation and I was so impressed by their Head of Corporate Partnership, Lisa Allen.  Lisa literally runs the charity from a bedroom in her home.  There is very little infrastructure, which has been a deliberate decision, in order to keep all overheads as  low as possible, so more money goes to cancer rather than running fancy offices.  

As I am currently running Hello Dame from my bedroom, I could really relate to the ethos of Pink Ribbon.  I believe a business should do some good in the world and it’s about so much more than just flogging products and making a profit!

A BIT ABOUT PINK RIBBON

The Pink Ribbon Foundation (Reg. Charity No. 1080839) is a grant making trust with a mission to fund projects and provide financial support to UK charities which relieve the needs of people who are suffering from, or who have been affected by breast cancer or who work to advance the understanding of breast cancer, its early detection and treatment.  The Pink Ribbon Foundation has very little infrastructure, it relies on the hard work given by Trustees, interested parties and its Patrons. This is done in order to maximise the amount, which goes to the charities that benefit from the funds raised.

More information can be found at www.pinkribbonfoundation.org.uk

Find us at www.Facebook.com/pinkribbonfoundation

Follow us on Twitter @pinkribbonfound

Follow us on Instagram @pinkribbonfoundation

UK DELIVERY

UK 2/3 Day Service - £3.99

FREE Shipping - on all orders over £60 excluding Gift Cards

  • Orders are processed Monday to Saturday

We are now using MyHermes for UK orders. Please do fill out the form with your email and mobile number so you can receive updates and track your package.   

      Refunds & Returns

      Our Returns Policy

      Our Returns Policy forms part of, and must be read in conjunction with, our Terms and Conditions of Sale. We reserve the right to change this Returns Policy at any time. This Returns Policy was last updated on 15/02/2021.

      It is important that you check your order or items upon receipt and always before use. If any errors occur or issues arise then these need to be reported to us immediately so we can investigate.

      Before attempting to return an order, please contact our customer service team at hi@hellodame.london to explain your issue in detail as providing outstanding customer service is one of our core values.

      Your statutory rights

      Our Returns Policy does not affect your statutory rights.

      For more information about your other statutory rights, please visit the UK Government's website at: www.direct.gov.uk or contact Consumer Direct, the Government funded consumer advice service on 08454 04 05 06.

      Right to Cancel

      You have the right to cancel this contract within 14 days without giving reason.  The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires physical possession of the goods.

      To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement.

      Please ensure that the items you are returning are unopened and in any original packaging. Unwanted goods need to be in pristine condition with any retail seals unbroken.

      Effects of Cancellation

      If you cancel this contract, we will reimburse to you the cost of the product/s received from you, excluding the cost of delivery.

      We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you.

      We will make the reimbursement without undue delay and not later than:

      (a)14 days after the day we receive back from you any goods supplied; or

      (b)(if earlier) 14 days after the day you provide evidence that you have returned the goods; or

      (c)if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel the contract.

      We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. You will have to bear the direct cost of returning the goods.

      What should I do if I don’t like the product?

      As all our products are for the face area, we cannot accept returns of any items that have been opened and used.  Due to Covid, this is now an absolute imperative.  The best course of action is to contact our Customer Service team at hi@helldame.london to explain your issue in detail as providing outstanding customer service is one of our core values.

      What should I do if I receive an incorrect item?

      We have high standards when it comes to packaging your order however mistakes, do occur from time to time. Please accept our apologies if you have received an incorrect item. As part of our customer objectives, we will do our upmost to resolve your query with speed, ease and with absolute minimal inconvenience.

      We will review each case individually when considering the return of the product; in some cases we may require further information such as pictures so we can choose the best course of action. Our aim is to provide the best solution for you as quickly as possible.

      Please ensure that the items you are returning are unopened and in any original packaging. Unwanted goods need to be in pristine condition with any retail seals unbroken.

      What should I do if my item is damaged?

      Although we take care to prevent any damage to your goods during transit it is possible that problems may arise. Please accept our apologies if you have received a damaged item.

      We ask that you do not refuse delivery, instead accept the goods and contact us immediately. Refusal may actually result in a delay of the parcel being returned.

      You can contact us through at hi@hellodame.london.  Please attach any pictures you have of the damage to the message. A member of our team will review the details and offer the best resolution to resolve your query.

      How do I report a fault with my product?

      Please accept our apologies if you believe there is a fault with your item, we take all complaints regarding the quality of our products seriously and we will need to investigate the reported fault in more detail.

      In order to do this we ask that you contact us at hi@hellodame.london.  Please provide details of the fault and where possible attach pictures to your message.

      How do I arrange a return?

      Please contact our Customer Service team to arrange your return.

      We will need to know your order number, the item you want to return and the reason for return. Upon receipt of these details we will provide you with a unique returns authorisation number and all the necessary information to arrange the return.

      Please package the item securely and ensure our returns form is included inside.  You will need to obtain a proof of postage receipt when you send your item to us. Proof of postage does not cost anything but without it we may not be able to process your refund or replacement in the rare event that your item is lost in transit.  If you request a replacement and the product is no longer available, we will process a refund back to the original account used to purchase the item.

      Any item you have accepted and then returned is your responsibility until it reaches us. Please therefore ensure that you send your item back to us using a delivery service that insures you for the value of the goods.

      Will you refund my postage costs to return an item?

      Unfortunately, we cannot refund your postage costs at the present time.

      Complaints

      If you are not satisfied with the way in which we have handled the return or replacement of any item, we want to hear about this. Our aim is to resolve the matter for you and ask that you please contact our customer services at hi@hellodame.london and we will work hard to resolve any issues as smoothly as possible.

      HEY YOU

      View our full step by step image guide here.

      If you have never worn false eyelashes before you may have a few concerns or maybe you are apprehensive about your purchase.

      We went to reassure you that all our Lash Enhancers are perfectly safe and we have MSDS (material safety data sheets) from our manufactures which prove they have been safety tested.

      1 - PRACTICE ON THE INSIDE OF YOUR WRIST FIRST
      You will feel much more confident applying them to your eyes if you practice first

      2 - BEND THE LASH WITH YOUR FINGERS TO SOFTEN THE BAND
      You can then fit them to your particular eye shape, trimming if necessary

      3 - ALWAYS APPLY LASHES BEFORE EYESHADOW TO CLEAN DRY EYELIDS
      You will get the best results if you do this as the lashes will adhere to your skin

      4 - BUILD UP THE LINER IN FINE LAYERS AND LET THE LINER DRY
      Your lashes will slide off if the liner is wet or too thick

      5 - PRESS THE LASH TO YOUR EYELID WITH TWEEZERS OR A BRUSH
      Your lashes will then sit comfortably on your eyes all day

      6 - USE A TWO PHASE OIL BASED REMOVER FOR MAGNETIC LINER ONLY
      You only need to use this to remove the magnetic liner. Use Micellar water anything else

      7 - APPLY EYESHADOW AFTER YOUR LASHES TO SOFTEN OFF THE BAND EDGE
      You can use eyeshadow sticks to apply colour once your lashes are on

      8 - CLEAN YOUR LINER BRUSH AND BOTTLE ONCE A WEEK
      You should keep your liner bottle and wand clean to stop it clumping or drying out

      9 - WATCH ALL THE TUTORIALS HERE OR VIEW A VISUAL GUIDE HERE
      You can get your full lash education at Hello Dame London before you buy

      QUALITY

      Our Lash Enhancers magnetic system are one of the best on the market and our Lash Enhancers are superior in both safety and performance.

      CRUELTY FREE

      We never use mink or any other animal fur in our lashes. All of our products are manufactured in a cruelty free environment and are completely suitable for vegans. All our Lash Enhancers are made from premium synthetic silk.

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